Dispatch

The Pevely Police Department Communications Center was opened in 1981 and is currently staffed 7 days per week, 24 hours per day by 6 dispatchers. All the dispatchers are certified on the Missouri Uniform Law Enforcement System known as MULES, a system that allows dispatchers to obtain information such as driver’s/vehicle license status, wanted information and to enter/verify lost or stolen items. This system also allows us to communicate with other agencies. Work is fast-paced, exciting, but stressful during calls and emergencies. It requires the ability to multi-task several radio frequencies, telephone lines for 911 calls and all non-emergency calls, and computer equipment. The position requires attention to detail, stress management, and customer service skills.

 

Lead Dispatcher Jason Driemeier Portrait

Lead Dispatcher - Jason Driemeier

Dispatch Office Photo

The Communications Center is responsible for receiving and dispatching calls for the following agencies and services:

  • Pevely Police Department
  • After hour’s emergency calls for utilities in Pevely

The Communications Center is also responsible for transferring medical and fire calls for the following agencies:

  • Joachim-Platting Ambulance District
  • Dunklin Fire Protection District
  • Herculaneum Fire Protection District

There are two work stations in the Communications Center, each contains a 911 console, 2-way multi-frequency radio, and administrative phone lines. Each station is also equipped with an Information Technologies, Inc. (ITI) Computer Aided Dispatch (CAD) System that allows dispatchers to enter, monitor, and terminate calls for service. This system also allows us to keep track of calls handled, calls pending, officers available for service, response times and can also alert responding officers to possible hazards/dangers or information at “flagged” address’. Some of these possible hazards/dangers or information would include medical conditions or family contact information in case of an emergency. 

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